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Accessibility Statement

Last reviewed May 18, 2026 · Version 0.1
We want Relay Oh to work for everyone. This statement explains where we are, what we've done, and how to tell us when we fall short. We treat accessibility as a continuous responsibility, not a checkbox.

01Our commitment

Relay Oh, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to both our marketing site and our product.

02Conformance standard

This site aims to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the standard generally referenced by the Americans with Disabilities Act (ADA), Section 508 of the U.S. Rehabilitation Act, and the European Accessibility Act.

"Conform" here means we have built to the standard and test against it. No web property can claim perfect conformance at every moment — see known limitations below.

03Measures we take

To support accessibility, we:

  • Treat WCAG 2.1 AA as a baseline requirement on every page and every change.
  • Use semantic HTML landmarks (<header>, <main>, <nav>, <footer>) and a single <h1> per page with heading levels in order.
  • Provide a visible skip-to-content link as the first focusable element on every page.
  • Maintain visible keyboard focus indicators on all interactive elements.
  • Maintain color contrast of at least 4.5:1 for body text and 3:1 for large text and meaningful UI components.
  • Label every form field with a real <label> element and announce dynamic status changes through live regions.
  • Mark decorative graphics as aria-hidden and provide alternative text for any image that conveys meaning.
  • Respect the prefers-reduced-motion setting to disable non-essential animations.
  • Test changes with automated tools (axe DevTools, Lighthouse) and manual keyboard and screen-reader passes.
  • Document these requirements in our project's developer-facing guidelines so they apply to every future change.

04Compatibility

This site is designed to be compatible with the following assistive technologies and browsers:

  • Recent versions of Chrome, Firefox, Safari, and Edge on desktop and mobile.
  • VoiceOver on macOS and iOS.
  • NVDA and JAWS on Windows.
  • TalkBack on Android.
  • Keyboard-only navigation, without a pointing device.

The site is responsive and supports text zoom up to 200% without loss of content or functionality. It does not depend on color alone to convey meaning, and it does not depend on motion or pointer-only gestures for any action.

05Known limitations

We're not perfect and we don't want to pretend otherwise. Known limitations at the time of this statement:

  • The brand coral used for large display type sits very close to the WCAG 3:1 large-text threshold. Smaller text and links use a darker variant that comfortably clears 4.5:1.
  • The in-page Tweaks panel on the landing page is a designer-facing experimental control. It receives lower a11y scrutiny than the main page content and may be removed before public launch.
  • This statement covers the marketing site only. The Relay Oh application at app.relayoh.com has its own accessibility roadmap and will publish a separate statement when it reaches general availability.

06Feedback

If you encounter an accessibility barrier on this site, or you'd like to suggest an improvement, please tell us. We take every report seriously and treat them as bugs.

  • Email: accessibility@relayoh.com
  • Subject line: "Accessibility — <page or topic>"
  • Helpful to include: the page URL, the assistive technology and browser you're using, and a short description of the barrier.

We aim to acknowledge feedback within 5 business days and to give you a substantive response within 10 business days.

07Enforcement procedure

If you contact us and aren't satisfied with our response, you may file a complaint with the appropriate authority in your country — for example, the U.S. Department of Justice (under the ADA), your state attorney general, or your national equivalent. We hope it never gets there, but we want you to know your options.

08Assessment approach

We assess this site against WCAG 2.1 AA using a combination of:

  • Self-assessment. Each pull request is reviewed against the accessibility checklist in our developer documentation before it merges.
  • Automated testing. axe DevTools and Lighthouse Accessibility audits.
  • Manual testing. Keyboard-only navigation, screen-reader passes with VoiceOver (macOS) and NVDA (Windows), text-zoom verification at 200%.

We have not yet engaged a third-party auditor. We plan to commission one before the product reaches general availability and to publish the resulting report or its summary here.

09Statement updates

This statement was last reviewed on the date shown at the top. We review it at least every 12 months, and any time we make a significant change to the site that affects accessibility.

10Contact

Accessibility questions, feedback, or requests:

— Relay Oh, Inc.